Report Item
CollectorsBookMarket.com uses a unique, anonymous "member enforced" quality control system to
ensure that all listings meet our specified grading and identification
requirements. Whenever you suspect that an item has been mis-described,
incorrectly graded, or even mis-categorized, you can use the Report Item
button that is available on every View Item page to send an alert to the
administrator . You should detail the exact problem you found with
the listing and include your username or email address if you want to
receive an update on the report from the administrator (the item number
and title will automatically be included in your alert). The
ad owner will NOT know who turned in the reported item.If the administrator agrees there may be a problem, a polite.
standard notice is sent to the seller informing them of the report.
The seller is given an appropriate amount of time to either correct the
problem or to explain why they feel the report is in error. If the
seller fails to respond to the administrator's notice, the item will be
removed from the site until they take the required action (any listing
fee will be refunded on any item permanently removed). If a seller
shows a pattern of mis-describing their items or not responding to the
administrator's notices, they will be contacted for an explanation and
may be subject to sanctions or removal from the site altogether. |